🔥50% OFF!!📢🐾 Dog Stairs & Pet Ladder – Help Small or Older Pets Reach the Sofa & Bed With More Confidence ✨
🔥50% OFF!!📢🐾 Dog Stairs & Pet Ladder – Help Small or Older Pets Reach the Sofa & Bed With More Confidence ✨
Noutojen saatavuus ei voinut ladata
❗❗New Upgrade: Starting from May 20th, Dog Ladder covers no longer require manual installation. After coordination with our production facility, the covers will be pre-installed, compressed, and shipped. Simply open the package and start using the product upon arrival.
Helping Pets Reach New Heights
Peouna lends a paw to pets facing mobility challenges. Our specially designed products provide support and independence for injured, shorter-legged, and senior pets. With our innovative pet steps and ramps, your furry friend can effortlessly join you on the bed, sofa, or in the car. Crafted for comfort, stability, and safety, each step minimizes joint strain. We believe every pet deserves a fulfilling life. Join us as we empower pets to explore and share precious moments. Let's create a world where no pet is left behind.💝💝
For older or injured pets, navigating small and narrow steps can be a challenging task. That's why our pet steps are thoughtfully designed to be longer and wider, providing ease and convenience during their ascent. With these spacious steps, pets can climb up slowly, reducing the strain on their backs as they lift their bodies. Additionally, our pet steps are designed with anti-slip features, ensuring that pets won't slide down the ramps. Rest assured that even if your pet is running, playing, or accidentally collides, Petopvilla's sponge-made dog ladder will not cause any harm to you and your pet.
When we are away from home, it's essential to provide a safe environment for our pets. Jumping directly from a higher bed or sofa can put them at risk of injury and stress on their joints. To mitigate these concerns and ensure the well-being of your pet, it is crucial to have a properly sized ladder that allows them to safely and effortlessly descend from their resting spot.
About this product
✅High-density sponge: The interior of the pet stairs is filled with high-density sponge, which has strong support and is not easy to deform. The steps of the pet stair are designed with a gentle slope, which reduces the load on the legs of the pet when climbing, which is beneficial to protect the pet's joints and make the pet go up and down the stairs more safely and comfortably.
✅Four-story pet stairs: 28in*15.7in*18.11in. Introducing our revolutionary four-level pet staircase that empowers your puppy or kitten to effortlessly reach elevated beds or sofas, ensuring their safety and minimizing the need for jumping. With this innovative solution, you can provide your beloved pets with a secure way to access elevated spaces and reduce the potential risks associated with jumping.
✅Enhanced Safety with Non-Slip Design: Our pet stairs feature an outer layer crafted from durable and non-slip corduroy material, ensuring easy and secure climbing for your pets. The anti-slip design incorporated at the bottom of each step prevents the stairs from shifting while your pet is ascending or descending, enhancing overall stability. With this reliable non-slip design, your pets can conquer their fear of climbing, making them more inclined to utilize and enjoy the convenience of our pet stairs.
✅Easy to Clean and Maintain: Our pet stairs are designed with convenience in mind. They are removable and washable, making it effortless to keep them clean and fresh. Whether you choose to hand wash or machine wash, you can easily remove the stair covers at any time. The lightweight construction of our pet stairs allows for easy portability, enabling you to move them around as needed. Additionally, the product is packaged in vacuum compression, ensuring that the stairs remain in optimal condition during transit. Once the sponge has returned to its original state, you can place the stair covers back on for immediate use.
✅Ultimate Comfort with Washable Cover:
Indulge your pet in unmatched comfort with our pet stairs featuring covers designed for ultimate coziness. The bottom of the stairs is equipped with a non-slip silicone grip to ensure stability and prevent any slipping. Crafted with suede on the sides and back, our stairs offer enhanced anti-slip properties, providing a secure experience for your furry friend.
Cleaning the cover is a breeze as it is machine washable for easy maintenance and hygiene. Just toss it in the washing machine when needed, and your pet's stairs will be fresh and clean, ready to comfortably climb for weeks.
Treat your pet to the ultimate in comfort and convenience with our pet stairs and their washable covers.
Important Note: Please be aware that our pet ramp is packaged in a vacuum compression package. Before use, it is crucial to open all packages and allow the sponge to come into contact with the air. Please note that the rebound process may take some time, typically 24-48 hours, depending on the temperature. Rest assured, the ramp will fully rebound and regain its original shape for optimal performance.
Customer-Driven Improvements: Based on valuable customer feedback, we have taken steps to enhance our previous ladder design. We are thrilled to announce that starting from March 10th, you will receive our latest and improved ladder model. Our team has implemented various enhancements to ensure enhanced stability and comfort, delivering an even better user experience. We appreciate your support and look forward to providing you with the utmost satisfaction through our upgraded ladder design.
Peouna's Commitment to Customer Service:
At Peouna, we hold every customer in high regard. We are dedicated to providing exceptional products and services, and your satisfaction is our top priority. We actively collect and carefully review feedback to continuously improve our offerings.
Our team is committed to delivering prompt assistance, offering 24-hour quick-reply support for any inquiries or concerns you may have. Furthermore, our friendly customer service is available for a lifetime, ensuring ongoing support throughout your journey with Peouna.
We greatly appreciate your satisfaction with our products. If you are pleased with your experience, we kindly ask for your valuable feedback and comments. Your encouragement motivates us to continually strive for excellence in all that we do.
❤️❤️
Riippuvat
Riippuvat
How do I request a refund? How long does it take to receive it? Why is the refund amount different from the original payment?
If you have any concerns about the product you received, please feel free to contact our customer service team—we'll provide a fair solution based on your situation.
How to Request a Refund
Please email the following to service@jolieaprile.co:
📌 Order number
📌 Reason for refund (brief explanation)
📌 Supporting evidence (e.g., photos/videos)
Our team will respond within 24 hours with next steps.
Refund Processing Time
All refunds will be issued to the original payment method. The actual time required for the funds to be credited depends on your payment method:
· PayPal: Typically within 2 business days
· Credit/Debit Card: Usually 5–14 business days (subject to bank processing and international settlement)
Why Is the Refund Amount Different?
Differences may be caused by:
· Exchange rate fluctuations (for international transactions)
· Cross-border transaction fees
· Bank processing fees
If you have any questions about the refund amount, please reply directly to the original refund notification email, or contact us again at service@jolieaprile.co. We will review the details and respond within 24 hours.
Informaatiot Nutritionnelles
Informaatiot Nutritionnelles
What payment methods do you accept? Is my payment secure?
We accept most credit cards (Visa, Mastercard, and American Express), as well as PayPal, Apple Pay, Google Pay, and a variety of local payment methods. All transactions are processed through secure, encrypted payment gateways. We do not store any of your card information, so you can shop with confidence.
What currency will I be charged in? Are taxes included? Why is the amount on my statement different from my order total?
The prices shown at checkout are based on the currency displayed on our website (such as USD, EUR, or GBP). All prices shown on our website are tax-inclusive, and you will not be charged additional taxes upon delivery. If the amount shown on your statement differs from your order total, it is usually due to exchange rate fluctuations or transaction fees charged by your card issuer. For detailed information, please contact your card issuer directly.
What should I do if my payment fails?
Please try the following steps in order. In most cases, the issue can be resolved immediately:
1. Refresh or close the page and place your order again.
2. Verify your card information: Make sure the card number, expiration date, and security code (CVV/CVC) are entered correctly.
3. Check your available balance and spending limits: Ensure that your card has sufficient available funds and that you have not exceeded your per-transaction or daily spending limit.
4. Review any notifications from your bank: Some banks may block transactions due to risk control measures.
Recommended solution: Switch to another payment method (for example, replace your credit card with PayPal) or use another card. This is often the fastest way to complete your purchase successfully. You may also contact your card issuer to determine the specific reason for the failed transaction.
Please note: Avoid submitting multiple payment attempts within a short period of time to prevent your card from being temporarily locked.
How do I use a discount code? How can I get more discounts?
How to Use a Discount Code
At checkout, enter your code in the “Discount Code” box and click “Apply.” Your total will be updated automatically.
If the code doesn't work, please check the following:
· Whether the code has expired
· Whether order requirements are met (e.g., minimum spend or eligible items)
· Refresh the page and try again
If the issue persists, please email your order number and discount code to service@jolieaprile.co, and our support team will assist you.
How to Get More Discounts
Prices listed on our website already reflect our best offers. To receive exclusive deals and updates on new arrivals, subscribe to our emails at the bottom of our homepage. Subscribers will receive occasional special promotions and curated product recommendations.
Why can't I select my country or region during checkout?
If your country or region does not appear in the shipping address list, it means we currently do not offer delivery to that location. We apologize for any inconvenience and appreciate your understanding.
Are the products the same as shown in advertisements? What is your return/exchange policy? How long is the warranty?
Our product images are taken from real items and aim to accurately represent details. However, due to differences in display settings, slight color variations may occur and are not considered defects. Thank you for your understanding.
If the item you receive differs significantly from the description, please keep the product and take photos as evidence, and contact us as soon as possible.
Return & Exchange Policy
✅ Non-quality issues
Returns or exchanges are accepted within 30 days of delivery, provided the item is unused and in its original packaging.
✅ Quality issues
If your item is defective, damaged, or missing parts, please provide photos and your order number. We offer a 100% hassle-free return or replacement.
How to Request a Return/Exchange
Email your order number, photos of the issue, and reason for return to service@jolieaprile.co. We will respond within 24 hours with further instructions.
Warranty
We provide a 180-day warranty on all products. If a non-human-caused defect occurs within this period, please email service@jolieaprile.co with your order number and supporting evidence (photos/videos). For any other warranty-related inquiries, you are also welcome to contact us at the same email address.
Thank you for your trust—we're here to help.
How can I request a commercial invoice?
Once your payment has been successfully processed, you may request a commercial invoice by emailing service@jolieaprile.co using the email address you provided when placing your order. Include “Invoice Request” in the subject line and provide your order number. Our team will send the invoice to your email address within 24 hours.
Do you have physical stores? How can I learn more about products? How can I contact you?
We are an established e-commerce brand with over 20 years of experience, specializing in direct online sales. Currently, we do not operate physical stores.
Product pages include detailed information such as size, materials, and usage instructions. If you need additional details, please email your questions (including the product name) to service@jolieaprile.co. Our support team will respond within 24 hours. At this time, we do not offer phone support.
Why was my order canceled?
Orders may be canceled for the following reasons:
· Payment verification failed (such as an incorrect CVC code or billing address mismatch).
· The shipping address is located in a high-risk area or cannot be serviced.
· The item is temporarily out of stock and cannot be replenished.
· The order was flagged as unusual by our risk control system (for example, multiple orders placed within a short period of time).
If your order is canceled, you will receive a full refund to your original payment method. If you have any questions, please contact us at service@jolieaprile.co. We will respond within 24 hours. At this time, we do not offer phone support.
Can I use Klarna's "Buy Now, Pay Later" service?
We currently support Klarna payments. When using Klarna, please note:
If you have any questions about your order (such as non-delivery or return requests), please contact us by email first. We will be happy to assist you in resolving the issue. We kindly recommend contacting us before opening a dispute with Klarna, as this may help avoid any impact on your future use of Klarna services.
Livraison
Livraison
Where is your company based? Where are orders shipped from?
We are an established international e-commerce company with over 2,000 employees, operating across the United States, Malaysia, Thailand, Singapore, Hong Kong, the United Kingdom, and more. Orders are shipped from the nearest available warehouse based on your delivery address and inventory availability to ensure faster delivery. For inquiries, please contact: service@jolieaprile.co
I have completed my payment but haven't received any order notifications. How can I modify or cancel my order?
Order Notifications
After your payment is successfully completed, an order confirmation email will be automatically sent to the email address you provided when placing the order. Once your package has been shipped, you will receive a shipping notification containing the tracking number.
If you have completed your payment but have not received any emails, please follow these steps:
· Check your spam/junk folder — the notification email may have been mistakenly filtered as spam.
· Search your inbox — try searching for "yourdomain" to make sure the email hasn't been overlooked.
· Contact customer service — if you still cannot find any emails, please send an email to service@jolieaprile.co using the email address you provided when placing your order. We will promptly verify your order status for you.
Order Modifications & Cancellations
Orders can only be modified or canceled before they are shipped. We typically arrange shipment within 48 hours after payment. Once the package has been dispatched and entered the shipping process, no further changes can be made.
If you need to modify or cancel your order, please email service@jolieaprile.co within 48 hours of payment, and include your order number and details of your request. Our customer support team will handle your request as soon as possible after receiving your email. Thank you for your understanding and cooperation.
How long will delivery take after placing an order, and what if it's delayed?
Shipping & Delivery Time
1. Processing time: Orders ship within 48 hours
2. Delivery time: Typically 5–14 business days for international shipping
3. Force majeure: Delays may occur due to weather, customs inspections, or public holidays. We appreciate your understanding.
If Your Package Is Delayed
1. Track your order
You will receive tracking details via email after shipment and can track your package at any time.
2. Common situations
a. Marked as delivered but not received: Please check with your neighbors or family members, and inspect your mailbox, garden, or other possible delivery locations. You may also contact the delivery driver for assistance.
b. No updates for an extended period or abnormal status (e.g., incorrect address, returned package): Email your order number to service@jolieaprile.co, and we will assist within 24 hours.
